Excellent
online support is available for our account members and is integrated
in to your Personal Control Panel. Click on 'Help' in the top right
of your Personal Control Panel to access the online help pages.
To login to your
Personal Control Panel go to:
- However
if the 'Knowledge Base' help pages can't answer
your query, then please use the Contact
Support Form located within your Personal
Control Panel or call us: 0870 787 21 10 (Calls
charged at National Rate).
All support
requests will be answered within 12 hours - Our usual response time
to your enquiry is normally only: 10 minutes to 2 hours, within
our working hours (10am to 9pm GMT - except UK holidays).